Our Journey
Engineering Precision for the Ultimate Portable Sound Experience. MagSound was established in 2020 to bring the same premium quality sound brought by high-end speakers, but in the most compact form factor.
Our Core Values
MagSound Pillars
Our core principles reflect our commitment to striving for excellence, fostering innovation and creativity, and promoting an environment of respect and inclusion both within our team and towards our valued customers.
Innovation + Creativity
MagSound thrives on innovation and creativity. In the fast-paced world of audio technology, standing still is not an option. We continuously invest in and pursue new ideas, technologies, and strategies to ensure we stay ahead of the curve. We believe that innovation is the key to maintaining our leadership position in the premium audio market.
Innovation for us is not just about embracing the latest trends in audio technology; it's about setting them. We work closely with our brand partners to bring the latest, most advanced audio devices to our customers. We are driven to create new possibilities for our customers to experience music in ways they never imagined.
Creativity also plays a critical role in our pursuit of innovation. We nurture a work environment that encourages imaginative thinking, where new ideas are valued and can flourish. Our team is empowered to think out-of-the-box, to devise novel ways to enhance the customer journey, be it through an intuitive website design, a unique marketing campaign, or a groundbreaking customer service initiative.
Passion for Excellence
At MagSound, our passion for excellence is more than a principle; it's the lifeblood that flows through every part of our organization. From the selection of products to the service we provide, our quest for excellence is unwavering. Each member of our team is guided by this shared passion, leading to the delivery of an unmatched level of service.
Excellence for us means continuously raising the bar, setting new standards, and striving to exceed them. Our commitment to excellence ensures that only the best, highest-performing audio devices make their way into our portfolio. We partner with leading brands that share our passion and commitment to delivering only the best.
This passion for excellence extends to our customer service as well. We don't just provide answers; we provide thoughtful, personalized advice that helps our customers make informed decisions.
Respect + Inclusion
We understand that our team is our biggest asset, so we cultivate a work environment based on respect and inclusion. This means valuing the unique perspectives and contributions of each team member, and treating our customers with the same level of respect and understanding.
At MagSound, respect and inclusion form the cornerstone of our work culture. We firmly believe that each individual brings a unique perspective, fueled by their background, experiences, and ideas. We are committed to fostering a diverse and inclusive workplace, where everyone feels valued, respected, and empowered to contribute their best.
We respect and value the diversity of our customers, understanding that each customer is unique, with their own set of preferences and expectations. We strive to cater to this diversity through our wide range of products and services. Our approach to customer service is driven by respect for the customer's needs, providing personalized advice and support to each customer.
Inclusion, for us, goes beyond our internal organization. It extends to our customers, our partners, and the communities we serve. We aim to create a sense of belonging, ensuring that everyone who interacts with Harmony Sound feels included and valued. We actively seek out and embrace diverse perspectives, believing that this diversity fuels innovation and enriches our collective understanding of the audio market.